INDIVIDUAL CUSTOMER EXCELLENCE
VALUE   ∙   SERVICE   ∙   SPEED

Categories

Welcome to batteryBob.com: Value - Speed - Service.

We are open 18 hours a day, every day. We believe we are the friendliest battery website on Earth. Any repeat USA customer may order without using their CC. Select pay by check & we immediately ship, just let us know in the comments. You send the payment when satisfied. This is the only 100% secure way on the web; TRUST. All the other internet security stuff claimed is SPY versus SPY. We know, having been burnt despite having the latest and greatest protections.

We strive to provide the highest levels of customer satisfaction and top quality brand products from Maxell, Panasonic, Sanyo, Energizer, Duracell, Sony, Empire Scientific, Synergy Digital and many others.

We sell only fresh, new, sealed, date coded products when marked by the factory. Anytime you feel we can serve you better, do not hesitate to drop us an e-mail.

There are no refurbished or used batteries sold by reputable merchants. Counterfeit, old & end-of-life-cycle merchandise is dumped at low prices by some vendors on auction sites and clearance venues: caveat emptor! Batteries can be risky, (the battery industry pays millions for out of court settlements and hush money over exploding camera batteries and fire balls of laptops) just don't take the chance to save a few pennies.

Please read this section prior to purchasing from batteryBob.com and refer to this area on subsequent visits for the latest changes. Our sales terms are subject to change without notice. The seller controls all terms of sale at all times. Typo errors in pricing and product descriptions do occur. We will refund any transaction with a pricing error.

Please always mention your order number when communicating with us. We are not responsible for typographical errors or omissions. Battery and product specifications can change overnight by the factory without warning and our web site may not have up-to-the-minute facts. We are not responsible if the factory changes their specifications on the product. Confirm with us any mission critical data you require before ordering.

You can see your order total with shipping costs by starting the checkout process.  Your order is not complete until you enter payment information and click the "Finalize" button. 

You will find some of our prices are shockingly low. Do not let this concern you as we only sell the freshest and newest of batteries. Our mass volume purchasing allows us to pass the savings on to you. We have over 10 million batteries available in various Miami warehouses, the largest inventory in North America of watch batteries. We are not responsible for typo pricing errors and will not accept any order with a pricing error.

Insurance, Shipping and Delivery Times

Insurance will be automatically charged on orders of $20.00 or more. Please see our insurance rate table. We do not profit from insurance, handling or shipping.

Free shipping and special promotions with free shipping are limited to USA destinations only. Canadian customers will be notified about the shipping up-charge adjustment prior to shipping. Overseas order paid by PayPal have to include the payment for the PayPal fees.

Everything we sell is FOB our warehouse, 33176. You own the product when it leaves our warehouse.

If you do not wish to protect and insure your order, please do not place the order. We are happy to offer free USPS (United States Postal Service) First Class delivery anywhere in the continental United States for many lightweight items, but not everything.

Typical USPS delivery time is 4 - 14 business days. Actual times vary. If you need faster delivery, simply select USPS Priority Mail, UPS 2nd Day or Next Day Air, etc. at checkout, you will pay for it.

Most of the items we carry are in stock and will ship on the same day you place your order. Orders placed on weekends or holidays will be shipped the next regular business day. We ship on Saturdays USPS. USPS may take up to two weeks before initiating a search for a "lost" package.

Call 800-824-4899 with any questions about shipping prior to ordering for help choosing your best shipping option.

We do not make "back-end" money off shipping costs. Go to USPS or UPS web sites and check our charges out, compare them to other web sellers. Verify and trust.

If an item on your order is out of stock, we will personally notify you and we will ship an equal or better battery the same size and at the same price.

DHL and UPS automatically insures all shipments up to $100, that's one reason why businesses choose DHL & UPS. Insurance above $100 and up is available at a nominal rate. DHL & UPS have terrific package tracking systems. They are the preferred choice but more expensive than USPS for small orders. DHL is our premier shipper and first choice. We use the new USPS SCAN (Shipment Confirmation Acceptance Notification) system on our Delivery Confirmation shipments. You will be able to use that number on the USPS web site and usually see your package was given to the care, custody and control of the USPS. The old way just showed a vague message that the USPS was electronically notified your package would be shipped.

SLA Batteries: Please examine the batteries in your unit before ordering. If the wrong battery is ordered, you will be charged for the return freight cost and new shipping costs to have the correct battery delivered. Their hefty weight could lead to a costly mistake. Please take time and be extra careful.

Free Shipping Policy

We ship on weekends. We ship until 5:45 PM EST M-F and Saturday 7 AM - Noon. All the carriers are closed office hours on Sunday but we are preparing shipments all day. To obtain "Free Shipping" on your order, all items in the cart must be those eligible for free shipping. If your order contains items eligible for free shipping combined with non-free shipping items, you will be billed the shipping cost of the entire order. In almost all cases, the items eligible for free shipping will not adversely affect the shipping charge. If you wish, you may also place separate orders for both. Separate orders may be shipped combined or in separate packages with same or different carriers. Factory warehouses ship some items directly to our customers. Your order may be fulfilled by more than one shipment.

"Free Shipping" applies to USA shipments only. There may be extra charges for international shipments because we have to wait in line at the USPS office.

Security Guarantee

Online shopping is secured by our GoDaddy and Comodo 128 bit secure server SSL (secure sockets layer) encryption technology which encrypts all of the information that you provide, ensuring that your transactions are not viewed by a third party. Every purchase you make is backed by Comodo's $10,000 identity assurance. Rest assured that any information you provide to us is kept in the strictest of confidence. We will never sell, lease or share information about our customers unless instructed to do by a federal court order. State and Federal Law protect your transactions. Only the type of card and the last four numbers are in our records.

Claims, Returns and Warranty

All returns require a RMA number. Email or call for the number. Items sent back without a RMA will not be credited, don't bother sending anything back without our permission. Without the RMA number marked on the outside of the package the shipment will be refused. All claims for lost shipments, damaged shipments, wrong items shipped, wrong quantity of items shipped, or defective items must be made within thirty (30) days of receipt. Any single item removed from original packaging may not be returned unless the product is defective; this is for the entire package. We test and inspect all RMA products.

Your credit card may have either "Robert Parker Associates, Inc." or "batteryBob.com" appear as the payee.

We accept VISA, MasterCard, Discover, and American Express credit cards.

Purchase Orders from civic agencies & governmental units with prior approval are accepted.

Your money order, cashiers check, personal or company check are welcome.

To expedite your order, you may send a cashiers check or money order and your order will be shipped immediately.

Please enclose a copy of your order with your Check.

Returned checks have a $30.00 fee.

We accept PayPal for orders of $20.00 and above. Please note that this payment option will not be displayed when the order total falls below $20.00.