Need help finding the right battery? Call Bob!
Phone: 305-238-7200
Fax: 305-390-3141

Shipping & Returns

Quality Batteries - Fast Shipping

Insurance, Shipping and Delivery Times

Shipping

We ship every day of the week including Saturday and Sunday since our Miami USPS management has mail centers open for our package drop offs. Shipping is suspended on USPS holidays. We ship several times each day with our trucks delivering packages to the USPS mail centers both in the morning and afternoon to be on the AM and PM USPS trucks picking up mail.

FREE Shipping

Free shipping and special promotions with free shipping are limited to USA destinations only. Canadian customers will be notified about the shipping up-charge adjustment prior to shipping. Overseas order paid by PayPal have to include the payment for the PayPal fees.

Free Shipping Policy

We ship on weekends. We ship until 5:45 PM EST M-F and Saturday until Noon. All the carriers (other than USPS) are closed for receiving packages on Sunday but we are preparing shipments all day Sunday for Monday dispatch. To obtain "Free Shipping" on your order, all items in the cart must be those eligible for free shipping. If your order contains items eligible for free shipping combined with non-free shipping items, you will be billed the shipping cost of the entire order. In almost all cases, the items eligible for free shipping will not adversely affect the shipping charge. If you wish, you may also place separate orders for both. Separate orders may be shipped combined or in separate packages with same or different carriers. Factory warehouses ship some items directly to our customers. Your order may be fulfilled by more than one shipment.

Insurance

Insurance will be automatically charged on orders of $20.00 or more. Please see our insurance rate table. We do not profit from insurance, handling or shipping, we only charge the exact amount we pay the carriers. The USPS charges $1.60 and we discount that to $1.17 average. If the USPS loses, destroys or the shipment is stolen you get immediate replacement by notifying us by email; you fill out no paperwork. Your risk is eliminated with this insurance fee.

Shipping Origin

Everything we sell is FOB (Free-On-Board) our Miami warehouse, 33186. Once the product leaves our warehouse, you own it.

Shipment Duration

  • If you do not wish to protect and insure your order, please do not place the order.
  • We are happy to offer free USPS (United States Postal Service) First Class delivery anywhere in the continental United States for most, but not all, lightweight items.
  • Typical USPS delivery time is 4 - 14 business days. Actual times vary.
  • If you need faster delivery, simply select USPS Priority Mail, UPS 2nd Day or Next Day Air, etc. at checkout for an extra add-on charge.
  • Most of our products shown on our website are in stock and will ship on the same day you place your order.
  • Orders placed on weekends or holidays will be shipped the next regular business day.
  • We ship on Saturdays and Sundays with USPS.
  • If a delivery is delayed or lost, USPS may take up to two weeks before initiating a search for a "lost" package.
  • Call 305-238-7200 with any questions about shipping prior to ordering for help choosing your best shipping option.

 

Shipping Charges

We do not make "back-end" money off shipping costs, we charge exactly what we pay for shipping.
Visit the USPS and UPS web sites and compare our charges to those of other web sellers.

Verify and trust.

Delayed Shipment of Out of Stock Products

If an item on your order is out of stock, we will personally notify you and offer to ship an equal or better battery of the same size and at the same price.

UPS Shipment

UPS automatically insures all shipments up to $100, that's one reason why businesses choose UPS. Insurance above $100 and up is available at a nominal rate. UPS has a terrific package tracking system. They are the preferred choice but more expensive than USPS for small orders.

USPS Shipment Methods

We use the new USPS SCAN (Shipment Confirmation Acceptance Notification) system on our Delivery Confirmation shipments. You will be able to use that number on the USPS web site and usually see your package was given to the care, custody and control of the USPS. The previous method only showed a vague message that the USPS was electronically notified your package would be shipped.

Heavy Batteries

SLA Batteries: Please examine CAREFULLY the batteries in your unit before ordering. If the wrong battery is ordered, you will be charged for the return freight cost and new shipping costs to have the correct battery delivered. Their hefty weight could lead to a costly mistake. Please take extra time and care in making sure you order the correct battery.


Postal Holidays

Date


Holiday

January

 

New Year’s Day

January


Martin Luther King, Jr. birthday

February


Washington’s birthday

May

 

Memorial Day

July

 

Independence Day

September


Labor Day

October

 

Columbus Day

November

 

Veterans’ Day (observed)

November


Thanksgiving Day

December

 

Christmas Day

  • There is no regular mail delivery/pickup or retail services on Postal holidays

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